Terms and Conditions

Effective Date: [25.05.2025]

These Terms and Conditions (“Terms”) govern your use of the website https://carbonvega.com and your purchase of products from Carbonvega OÜ. By accessing this website or placing an order, you agree to these Terms. If you do not agree, please do not use this website.

1. Company Information

Carbonvega OÜ
Registration Code: 17242109
Legal Address: Peterburi tee 90f, Lasnamäe linnaosa,
Tallinn, Harju maakond, 13816, Estonia
Phone: +372 5624 8826
Email: info@carbonvega.com
Website: carbonvega.com

2. Product Use

We manufacture and sell specialized automotive hardware components, including:

  • Carbon Fiber Washers
  • AN-Standard Hose Clamps
  • Cable & Hose Mounting Clamps

Our products are intended for automotive, motorsport, or industrial applications. It is your responsibility to ensure compatibility and proper installation.

3. Returns and Refunds

Our return policy lasts 30 days from the date of delivery. If more than 30 days have passed, we cannot offer a full refund or exchange.

Eligibility for Return:

  • The item must be unused, undamaged, and in its original packaging
  • Proof of purchase (receipt or order number) is required

Non-returnable items:

  • Any item showing signs of use, modification, or installation
  • Custom or special-order items (unless defective or damaged)

Refund Process:

Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed to your original payment method within a few business days.

Exchanges:

We only replace items if they are defective or damaged. For exchange inquiries, please email info@carbonvega.com.

4. Shipping Returns

To return a product, please send it to:

Carbonvega OÜ
Peterburi tee 90f
Lasnamäe linnaosa
Tallinn, Harju maakond, 13816
Estonia

You are responsible for return shipping costs. Original shipping charges are non-refundable. If your return is approved, we may deduct return shipping from your refund if applicable.

We recommend using a trackable shipping method or purchasing shipping insurance. We cannot guarantee receipt of returned items without tracking.

5. Pricing and Availability

All prices are listed in Euros (EUR). Prices and availability are subject to change without notice. We reserve the right to correct errors in pricing or product information.

6. Limitation of Liability

Carbonvega OÜ is not liable for:

  • Improper use or installation of our products
  • Indirect or consequential damages resulting from product failure
  • Losses resulting from delays in shipping or availability

Our total liability is limited to the amount paid for the product.

7. Governing Law

These Terms are governed by the laws of the Republic of Estonia. Any disputes will be resolved in the courts of Estonia.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our site or services after changes indicates acceptance.

9. Contact

For questions about these Terms or for return inquiries:

📧 Email: info@carbonvega.com
📞 Phone: +372 5624 8826
🌐 Website: carbonvega.com